Teresa Chapman

"Teresa and her team have been my insurance specialists for years - and my experience has only been pristine. From thoughtful advice on personal artifacts coverage, to exceptional support and follow-through when one of our vehicles was significantly damage by another driver, I put my trust in State Farm. Beyond technical expertise and solid service, the team at Teresa's office always makes me feel known, respected and confident that they're looking out for my family's best interests."

"I had to split and transfer several policies from out of state. Karla was extremely helpful and made everything a breeze. I greatly appreciate the timeliness of responses and making sure I had exactly what I need. Very happy with this office and their professionalism and customer care!"

"Had my Catalytic Converter stolen. Ryan at Teresa's office was a huge help! He talked me through what I needed to do, he was great at communicating back and forth between the claims department, the auto shop, the rental car company and myself. It was a lot to juggle and I was very impressed with how he handled it so effortlessly. Super professional and very easy to deal with (especially with a stressful situation, he made it way less stressful)"

"Karla was phenomenal. She contacted me on time, was very professional, and very courteous. She worked diligently with my previous State Farm agent to get my out of state transfer done quickly and efficiently. She compared policies and founds ways to save me money without sacrificing my coverage. Karla for the win!"

"The folks in Teresa Chapman's office are the best out there. I've been with them for a few years now and they've been responsive via e-mail, text and phone, they've been incredibly helpful, and they've made the world or insurance far less stressful. Ryan's been my go-to guy lately. I've asked a lot of them too amidst some swirl in my life plans and they haven't even batted an eye at it! It's so nice to know your insurance agents are on your side and willing to help, flex and make your life easier."

"I moved to Westfield from out of state 18 years ago and I wanted to support local business so called SF agent in Westfield. No answer so called Teresa in Carmel and she personally answered. Have been with her ever since. Multiple policies through the years. Never a problem to get face time with her if needed. Great help from staff with storm claim a few years ago. 18 years later I still never get voicemail when calling. Most recent positive is that she texted me to let me know bank did not pay premium on home owners policy. Was able to get it paid and corrected before policy was cancelled. So much appreciate her looking out for us and the friendly service and dedication she and team provides. Would highly recommend as I continue to throw away mailers from Nationwide and Allstate agents."

"I moved to Indiana 8 years ago (from California). I had State Farm Insurance in California and was always pleased with the service I received, so I figured I may as well continue with State Farm in my new location (Carmel, IN). I called Theresa Chapman at the State Farm near me, and I am so happy I did! Theresa is delightful and upbeat to talk with, and she just made setting up my account and transferring all of my info so easy! Since then, my home/car insurance has really just been on auto-pilot. They check to make sure I am getting all of the discounts available to me, which I totally appreciate. Everyone in their office is SO nice! They are super responsive, and they just make everything so easy for me when changes and updates are needed. I would highly recommend Theresa Chapman at State Farm Insurance! They're a really wonderful group of people to work with (I'm looking at you Ryan!). Seriously, go here if you need insurance and want to have an easy and enjoyable experience getting it!"

"My daughter was hit by a deer - it ran right into the side of her car. Start to finish, Teresa’s team (and the State Farm emergency call team, since it happened in the pre-dawn hours) handled the entire situation with such care. Their first point of concern was how my daughter was doing. They went out of their way to tell her (and me) that she handled the incident perfectly. They hooked us up with a great body shop near her university (Carstar of Oxford, Oxford, Ohio). Teresa checked back in with us after the car was repaired to make sure we were 100% happy. I cannot give high enough marks - I wish there was a 10 star review!"

"My husband and I were researching our various options for car insurance this summer and had the pleasure of speaking with Karla Gilliatt. With her thorough information, patience with our unending questions, and her general upbeat attitude, we discovered that choosing State Farm would save us HUNDREDS in both car insurance and homeowner's insurance over our previous company. We (along with our wallets!) are so happy we chose Teresa Chapman and Karla Gillatt at State Farm!"

"Teresa Chapman and her phenomenal team lead Karla Gilliatt are awesome business women who care about their clients. They are professional, follow -up and follow through until the customer’s issue is resolved. It has been a pleasure to work with them during my time of need. Life happens and when it does it is comforting to know that you will be taken care of by your insurance agent. I highly recommend that you consider Teresa Chapman as your insurance agent, you’ll be glad you did! Gratefully submitted by Richetta Smith"