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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bobby Bell

June 3, 2025

5  out of  5
rating by Bobby Bell
"I transferred my home and auto to Teresa after discovering I was paying way too much through another non-State Farm insurance agency. She was able to give us significantly lower policies and everyone in her office is great to work with. We had a minor accident a few weeks back and Teresa's staff made a very stressful situation extremely smooth. In fact, by the time I got home from the accident, State Farm had a rental car lined up and I had already been contacted by a body shop. I highly, highly recommend Teresa and her amazing team."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you made the switch to State Farm and our team could provide you with better coverage at a lower cost. It’s great to know that we could help make a stressful situation more manageable after your accident. Your recommendation means the world to us, and we’re always here to assist you with any of your insurance needs. If you have any questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing us!"
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Niamh Field

April 16, 2025

5  out of  5
rating by Niamh Field
"I made the decision to transfer to Theresa’s office this month and it has been such a great experience! Not only did they put their foot down with my prior office to get me transferred, but they took the process off my hands completely to maximize my coverage and lower my costs! Theresa and Karla have been incredible to work with and I look forward to being a longtime customer of theirs. Special shoutout to Karla again for being such a pleasure to work with throughout this process."
We responded:
"Thank you, Niamh, for sharing your experience! I'm delighted to hear that the transition to our office has been smooth and beneficial for you. It's wonderful to know that we could assist in maximizing your coverage while reducing costs. Karla will be thrilled to receive your special mention. We're excited to have you as a valued customer and are here to help with any future needs!"
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Laura Clark

March 26, 2025

5  out of  5
rating by Laura Clark
"I’m a longtime customer and always get great service. Yolanda helped me update my car insurance today, making it quick and easy (and painless)!"
We responded:
"Thank you, Laura, for your kind words! I'm glad to hear that Yolanda was able to assist you efficiently with updating your insurance. We appreciate your continued support and are here for any future needs or questions you may have."
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Pete Bring

January 17, 2025

5  out of  5
rating by Pete Bring
"I contend the value of a business is directly related to the quality of the relationship. Teresa Chapman is my State Farm agent. I only know her (and her office) through my State Farm policy. I am over-the-moon ecstatic with the phenomenal service I have been provided. Insurance companies do a lot of advertising over "why them". I will claim that actions talk volumes over slogans and brochures. And State Farm is giving me the assurance that I need; largely based on Teresa Chapman and her team. This last year I had hail damage on my roof. I went in through the State Farm app and logged a claim. Within the next day I had an email from Teresa's office: Sorry to hear you have damage; let us know if you need any assistance (along with all the Point of Contact info). I was working with a roofing company and going through the process and it seemed to get slow. (Vicious hurricanes in NC and FL seemed to be impacting the progress.). I reached out to Teresa's office with my concerns and "wow", the State Farms National Claims office contacted me within 24 hours. ... Was actively updating my claim and we were moving forward. Teresa's office stayed very engaged every step of the way from that point forward. Even to the point of they reached out to me when I hadn't deposited a substantial State Farm check and they wanted to make sure that I had received the check and that everything was okay. Teresa Chapman's office isn't an insurance office that wants to just "up" your policy and get your premium payment; they want to take care of you and give you the peace of mind that they have your back when times go bad. Yes, I'm a very happy customer."
We responded:
"Pete- Wow! Thank you for the wonderful feedback and review. It's my pleasure taking care of my customers and know you not only expect, but deserve, world class customer service. Thank you for choosing my agency to take care of your insurance needs. "
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Ethan Sickels

December 5, 2024

5  out of  5
rating by Ethan Sickels
"Karla is great to work with, she walked through all my options and got me a great deal on insuring my new car!"
We responded:
"Karla is indeed a fantastic part of our team, and I'm glad she could assist you with your new insurance! We appreciate your feedback and are grateful for your trust in us. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your new car!"
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Russ Mills

September 21, 2024

5  out of  5
rating by Russ Mills
"I have always had a good experience with the office of Teresa Chapman at State Farm Insurance. Today Karla helped me with a new policy and looked up economic options to help assist in choosing the correct plan. The phone is always answered in this office. I have been with Teresa Chapman for many years and remain a customer due to the great customer service."
We responded:
"Russ, thank you for your wonderful review! I'm glad to know that Karla was able to assist you with your new policy and find economic options that suited your needs. It's great to hear that our team's dedication to answering the phone and providing excellent customer service has kept you with us for many years. We truly appreciate your loyalty and look forward to continuing to serve you. If you ever need further assistance, don't hesitate to reach out! - Teresa Chapman - State Farm Insurance Agent, Carmel, IN"
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Stacy Payton

September 5, 2024

5  out of  5
rating by Stacy Payton
"I moved to the Carmel area around a year ago and got connected with the Teresa Chapman State Farm. I have had one auto accident and the team was very responsive and helpful to answer all questions. Also, I purchased a new vehicle requiring change in insurance and the team had everything finalized and updated in one day. I worked with Alexis on the team and she was very polite and quick to respond."
We responded:
"Stacy, thank you for sharing your experience! I'm glad our team could assist you promptly with your auto accident and the insurance update for your new auto. Alexis will be happy to hear your kind words. We're here for any future needs or questions you may have. - Teresa Chapman - State Farm Insurance Agent, Carmel, IN"
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Zhihao Wang

July 29, 2024

5  out of  5
rating by Zhihao Wang
"Teresa is a very professional and patient agent. We are so happy to have her help us for the auto and home insurance during our relocation."
We responded:
"Hi Zhihao! I'm so happy to know that you found my assistance professional and patient during your relocation! It's wonderful to hear that you're satisfied with your auto and home insurance. If you have any more questions or need further assistance, feel free to reach out anytime! - Teresa Chapman - State Farm Insurance Agent, Carmel, IN"
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Peter Swiatek

July 3, 2024

5  out of  5
rating by Peter Swiatek
"We recently started working with Karla at the Teresa Chapman State Farm office. She has been incredibly helpful throughout the process of transferring car and homeowner policies over to Indiana. Ask for Karla!"
We responded:
"Thank you for sharing your positive experience with Karla, Peter! I'm glad she could assist you with transferring your car and homeowner policies to Indiana. We appreciate your kind words and are here for any future insurance needs you may have! - Teresa Chapman, State Farm Insurance Agent, Carmel, IN"
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Mike & LaTona Eiberger

May 16, 2024

5  out of  5
rating by Mike & LaTona Eiberger
"Teresa Chapman’s State Farm location has been amazing to work with as we moved in Indiana. They made the insurance transition so smooth for our home insurance, personal property, and vehicles! Highly recommend."
We responded:
"Thank you, Mike & LaTona, for your glowing review! We're pleased to have made your insurance transition smooth and are grateful for your recommendation. Our team is elated to have assisted with your home insurance, personal property, and vehicles. We're here for all your insurance needs in Indiana! - Teresa Chapman - State Farm Insurance Agent, Carmel, IN"
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Ansley Topchik

April 9, 2024

5  out of  5
rating by Ansley Topchik
"I have had such a wonderful experience working with Karla. She is was so responsive and helpful throughout the entire process of switching my insurance from a new state. Great customer service from everyone at the office & questions are answered promptly. I would 10/10 recommend Teresa Chapman Office!"
We responded:
"Ansley, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Karla cares a lot about our customers."
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Marsha Alexander

March 22, 2024

5  out of  5
rating by Marsha Alexander
"I've been with State Farm Teresa Chapman for many years. Both she and all her staff are very friendly, knowledgeable an helpful. I have no hesitation about highly, highly recommending them!"
We responded:
"Thank you so much for your glowing review, Marsha! We are thrilled to hear that you have had a positive experience with our team. Providing friendly, knowledgeable, and helpful service is our top priority, and we appreciate your recommendation. We look forward to continuing to serve you for many more years to come! - Teresa Chapman - State Farm Insurance Agent, Carmel, IN"