Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jasmine Johnson

September 15, 2023

5  out of  5 rating by Jasmine Johnson
"I switched from Progressive to State Farm & I couldn't be happier. My insurance is insanely cheap with 2 drivers on the policy & Teresa Chapman managed to save my family over $150 per month. I highly suggest going through these guys & choosing Teresa Chapman to be your rep🤗"

Katy Sturgis

September 8, 2023

5  out of  5 rating by Katy Sturgis
"I had a great experience switching my car and renters insurance to this office while i was in the middle of moving. I worked with Karla and she helped me with my confusing situation, was very detailed, kind, took the extra time to look into a bunch of things I was needing find out but didn't have the time to make all the calls- she made them for me. She was always fast to respond as well which I appreciated. Definitely glad I found her and that office!"

Brian Snyder

August 31, 2023

5  out of  5 rating by Brian Snyder
"Teresa did a great job of evaluating my policies and helping me update some items. Great experience. She is very efficient & knowledgeable, & I'm glad I made to switch to her when my previous agent retired. Looking forward to working with her in the future."

P Loi

August 9, 2023

5  out of  5 rating by P Loi
"Karla was such pleasure to work with. She helped me transfer my car insurance policies so seamlessly! Thank you , Karla, for doing such a great job."


August 4, 2023

5  out of  5 rating by Chris
"Always very attentive and easy to work with. Would highly recommend for insurance needs."

Ed Niemi

May 11, 2023

5  out of  5 rating by Ed Niemi
"A big shout out to Karla in Teresa's office. She helped me with my auto and renters insurance. I recently moved from California, and she helped with the transfer of policies among other headaches I had from the California office. Karla is very knowledgeable and very responsive. Thank you Karla!"

Kevin Avelino

March 10, 2023

5  out of  5 rating by Kevin Avelino
"Overall, I have had a great time with the process of getting started with my insurance policy. This is my first time attempting to get insurance and everyone was extremely detailed with me. You will not regret coming here!"

Pat Barker (Staff)

March 9, 2023

5  out of  5 rating by Pat Barker (Staff)
"I have always found the staff at Teresa Chapman's office very helpful and knowledgeable. I recently worked with Karla Gilliatt in that office and she was very helpful."

Gary Huls

February 13, 2023

5  out of  5 rating by Gary Huls
"WOW.... I was told by a friend to get my AllState Insurance coverage (been with them for 30+ years) reviewed by Karla at the Chapman Office. I am very pleased and a bit freaked out??!!*$$! Karla got me the exact same FULL coverage on both our cars and also our homeowners insurance with State Farm...and the cost was 40% LESS!!??! I wonder for how many years now have I been giving AllState an extra $1,000. or so. Karla was great...I meet with her in the office. She was very professional and very pleasant to work with. Her follow-up to my email questions was fast and knowledgeable. She has taken care of all my insurance needs. Three Cheers for Karla.....& Thank you Chapman Insurance Agency. So glad my friend gave me this referral. Gary H."

Tom Foley

October 28, 2022

5  out of  5 rating by Tom Foley
"Karla was a great rep for State Farm, really took good care of us!! She’s a real keeper and should’ve compensated accordingly Thanks, Tom Foley"

Sara D

September 13, 2022

5  out of  5 rating by Sara D
"Teresa and her team are awesome!!!!"

Samuel Martin

June 9, 2022

5  out of  5 rating by Samuel Martin
"Teresa and her team have been my insurance specialists for years - and my experience has only been pristine. From thoughtful advice on personal artifacts coverage, to exceptional support and follow-through when one of our vehicles was significantly damage by another driver, I put my trust in State Farm. Beyond technical expertise and solid service, the team at Teresa's office always makes me feel known, respected and confident that they're looking out for my family's best interests."

Sally Dillinger

April 26, 2022

5  out of  5 rating by Sally Dillinger
"They were very helpful with answering my questions"

Alexis Elkins

March 22, 2022

5  out of  5 rating by Alexis Elkins
"Teresa's staff is ALWAYS helpful and courteous. I highly recommend this office."

Nicole Buchan

January 21, 2022

5  out of  5 rating by Nicole Buchan
"Always helpful, knowledgeable, and friendly. Turn around time on requests are top notch."

Michael ONeill

January 20, 2022

5  out of  5 rating by Michael ONeill
"Always great customer service and quick turnaround time on requests and paperwork. Staff is knowlegable and friendly"

Bailey Lambert

January 18, 2022

5  out of  5 rating by Bailey Lambert
"10/10 would recommend Ryan with Teresa Chapman State Farm. He aided me in finding a good deal on insurance and has been quick to follow up with questions since."

Jessie Hughes

November 17, 2021

5  out of  5 rating by Jessie Hughes
"I had to split and transfer several policies from out of state. Karla was extremely helpful and made everything a breeze. I greatly appreciate the timeliness of responses and making sure I had exactly what I need. Very happy with this office and their professionalism and customer care!"

Mike Mcconaha

October 12, 2021

4  out of  5 rating by Mike Mcconaha
"Very nice people. Very thorough."

Christopher Hollon

October 6, 2021

5  out of  5 rating by Christopher Hollon
"I could not be happier with the service they provide"

Boyd Deuel

October 4, 2021

5  out of  5 rating by Boyd Deuel
"Had my Catalytic Converter stolen. Ryan at Teresa's office was a huge help! He talked me through what I needed to do, he was great at communicating back and forth between the claims department, the auto shop, the rental car company and myself. It was a lot to juggle and I was very impressed with how he handled it so effortlessly. Super professional and very easy to deal with (especially with a stressful situation, he made it way less stressful)"

Erin Lee

September 2, 2021

5  out of  5 rating by Erin Lee
"Karla was phenomenal. She contacted me on time, was very professional, and very courteous. She worked diligently with my previous State Farm agent to get my out of state transfer done quickly and efficiently. She compared policies and founds ways to save me money without sacrificing my coverage. Karla for the win!"

Taylor Moore

August 26, 2021

5  out of  5 rating by Taylor Moore
"The folks in Teresa Chapman's office are the best out there. I've been with them for a few years now and they've been responsive via e-mail, text and phone, they've been incredibly helpful, and they've made the world or insurance far less stressful. Ryan's been my go-to guy lately. I've asked a lot of them too amidst some swirl in my life plans and they haven't even batted an eye at it! It's so nice to know your insurance agents are on your side and willing to help, flex and make your life easier."

doug schumann

August 13, 2021

5  out of  5 rating by doug schumann
"I moved to Westfield from out of state 18 years ago and I wanted to support local business so called SF agent in Westfield. No answer so called Teresa in Carmel and she personally answered. Have been with her ever since. Multiple policies through the years. Never a problem to get face time with her if needed. Great help from staff with storm claim a few years ago. 18 years later I still never get voicemail when calling. Most recent positive is that she texted me to let me know bank did not pay premium on home owners policy. Was able to get it paid and corrected before policy was cancelled. So much appreciate her looking out for us and the friendly service and dedication she and team provides. Would highly recommend as I continue to throw away mailers from Nationwide and Allstate agents."

Jeremy Glowacki

April 14, 2021

5  out of  5 rating by Jeremy Glowacki
"Always a pleasure to work with the team at Teresa Chapman's State Farm office."